If the network is online but the issue is not resolved, then continue to Step 2 for more troubleshooting.If the network is online and the issue gets fixed after you reboot the router, then skip the rest of the steps.After the reboot, look at the following scenarios:.Once all the router lights are back on and the network name is listed in the Wi-Fi options on your phone or computer, check if the Chromecast is now connected to the Wi-Fi network.Some routers have backup battery packs. You may need to disconnect the battery packs as well in order to ensure that the router is completely turned off. Ensure that the router's lights turn off completely when unplugged.To reboot, unplug the Wi-Fi router. Leave it unplugged for 2 minutes before plugging it back in.If no other devices are able to connect to the Wi-Fi network or access the internet, reboot your router.
If other devices are able to connect to the Wi-Fi network, and Chromecast is not working, continue to Step 2 directly.Is your Wi-Fi network available and are other devices (phone, tablet, desktop or laptop) able to connect to it and access the internet?.
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